Terms of Service

Who We Are

Recall Settlement LLC is not a law firm. We are consumer protection advocates. We do not provide legal advice, legal representation, or legal services. Using this site, submitting information, or speaking with us does not create an attorney-client relationship with Recall Settlement LLC.

What We Do

We help consumers gather and document information about vehicle recalls, warranty defects, and potential refunds, buybacks, or other recovery paths. We assist with the intake process, answer non-legal procedural questions, and coordinate next steps.

We are not a law firm and do not provide legal advice. We do not guarantee any particular outcome or result.

Eligibility and Service Limits

Eligibility depends on the facts of your situation, including the vehicle, model year, purchase or lease location, recall status, warranty history, current possession, documentation, and applicable law. We may limit the matters we review at any time. Submitting information does not mean that you qualify.

You must be at least 18 years old and able to enter into a binding agreement to use the site or submit information. You agree to provide accurate, current, and complete information.

No Guarantee of Outcome

Information on the site about potential refunds, buybacks, settlements, or recoveries is general in nature. It is not a promise or guarantee. Outcomes depend on the facts of each matter, the manufacturer involved, and applicable law. Past results do not guarantee or predict a similar result.

No Legal Advice

Content on the site is provided for general informational purposes only. It is not legal advice and should not be relied on as a substitute for advice from a licensed attorney. Recall and remedy information referenced on the site is based on publicly available sources, including NHTSA and manufacturer filings, and may change.

Communications Consent

By providing your contact information, you authorize Recall Settlement LLC to contact you by phone and email about your inquiry, eligibility review, scheduling, document collection, reminders, and related services. Calls may be made using automated technology. Consent to receive marketing calls is not a condition of any service.

SMS Program

If you opt in to receive text messages from Recall Settlement LLC, you may receive non-marketing texts about your vehicle recall or defect review, including appointment confirmations, appointment reminders, intake follow-up, document reminders, responses to your questions, and updates about your requested review.

Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any text from us. After you reply STOP, we may send one confirmation message and will then stop sending texts unless you opt in again. For help, reply HELP or contact us at (310) 929-6167 or [email protected]. Carriers are not liable for delayed or undelivered messages.

Intellectual Property

The site and its content, including text, graphics, logos, and design, are owned by or licensed to Recall Settlement LLC and are protected by applicable law. You may not copy, reproduce, distribute, or create derivative works from the site without our prior written permission.

Trademarks

All vehicle makes, models, and manufacturer names referenced on the site are the property of their respective owners and are used for identification purposes only. Their use does not imply affiliation, sponsorship, or endorsement. Recall Settlement LLC is not affiliated with any vehicle manufacturer.

Third-Party Links and Services

The site may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third party. Accessing third-party sites is at your own risk.

Disclaimer of Warranties

The site and our services are provided as is and as available, without warranties of any kind, whether express or implied. We do not warrant that the site will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, Recall Settlement LLC and its owners, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or related to your use of the site or our services.

Indemnification

You agree to indemnify and hold harmless Recall Settlement LLC and its owners, employees, contractors, and agents from claims, losses, liabilities, and expenses arising out of your use of the site, your violation of these terms, or your violation of any rights of another party.

Governing Law

These terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these terms or the site will be subject to the exclusive jurisdiction of the state and federal courts located in California.

Changes to These Terms

We may update these terms from time to time. When we do, we will revise the Last Updated date above. Your continued use of the site after changes are posted means you accept the updated terms.

Contact Us

If you have questions about these terms, contact us at:

Recall Settlement LLC
1999 Avenue of the Stars, Ste 1100
Century City, CA 90067
Phone: (310) 929-6167
Email: [email protected]