Your Pacifica Hybrid was recalled. The fix may not fix it. Get your money back.
Chrysler recalled 2021–2023 Pacifica Hybrid vehicles because an internal transmission wiring connector can short and shut the engine down, causing a loss of power without warning. The official repair is a software update, and NHTSA opened a recall query to review whether that remedy is enough. You should not have to keep paying for a vehicle that can lose power on the road. We review your specific claim and tell you whether we can help get Chrysler to buy it back.
You bought or leased a minivan to carry people safely. If the recall remedy still leaves you at risk of losing power, you should not be stuck with the depreciation, the payment, or another repair path that starts only after the problem happens.
You don’t have to take the loss.
A Pacifica Hybrid under a loss-of-power recall is harder to sell, harder to rely on, and harder to justify paying for. The recall has already changed what the vehicle is worth to you. That loss matters.
Don’t sell at a loss. Give it back.
Selling a recalled hybrid minivan means explaining the shutdown defect, the federal recall query, and why the official remedy may not replace the defective hardware.
Instead of eating the depreciation, pursue a manufacturer buyback.
Recover what you’ve put in.
You leased a vehicle you expected to use normally. If the recall remedy still leaves the risk of losing power, the vehicle is not delivering what you paid for.
Get out of the lease and recover the money you’ve paid.
The warning is not the fix.
Chrysler’s recall remedy is a software update that can warn the driver, reduce power, and tell the vehicle to shut down soon. Federal filings say that remedy does not replace the defective hardware described in the recall.
That matters. The point of a recall is not simply to tell you the vehicle is about to lose power. It is supposed to fix the defect.
- ⚠The vehicle may enter reduced-power mode or lose drive power.
- ⚠The shutdown can happen under normal driving conditions and increase crash risk.
- ⚠Federal filings say the software remedy may leave the internal connector short in place.
- ⚠The hardware replacement may not happen until after the vehicle has already shown the problem.
Straight from the recall.
We keep this close to the source. The facts are strong enough on their own. This is what Chrysler and federal regulators have put on record.
NHTSA recall 23V-010, manufacturer campaign 03A, and recall query RQ24-004. This page screens 2021–2023 Chrysler Pacifica Hybrid vehicles only. Recall details, remedy status, and VIN coverage can change. Eligibility depends on your vehicle, ownership status, and where you bought or leased it.Affected vehicles we screen
2021–2023 Chrysler Pacifica Hybrid vehicles. If your Pacifica Hybrid falls outside that range, this page is not for your vehicle.
The defect
An internal transmission wiring connector short, or a related transmission defect, can cause an unexpected engine shutdown under certain conditions.
The risk
An unexpected shutdown can cause a loss of motive power. Federal recall filings say that loss of power can cause a crash without prior warning.
The fix may not fix it
NHTSA opened recall query RQ24-004 because the recall remedy may not adequately fix the defect. The agency noted that the software remedy does not replace the defective hardware, and the internal connector short may still exist.
What the software does
The remedy can display a stop-safely warning, sound alerts, reduce power, and eventually shut the engine down. Federal filings say Chrysler then relies on the owner to transport the vehicle to a dealer for hardware replacement after the loss-of-power condition occurs.
Do you qualify?
The requirements are simple. You don’t need a long history of repair visits. For this recall, the key fact is that you still have the vehicle.
- ✓You own or lease a 2021–2023 Chrysler Pacifica Hybrid.
- ✓The vehicle is still in your possession.
- ✓You bought or leased it in California.
- ✓You want out of the vehicle, not another recall appointment that may still leave you carrying the risk.
Helpful to have
- Your purchase or lease agreement
- Current registration
- The recall letter, if you kept it
- Your current payoff or lease statement
- Any service records related to the recall, if available
Don’t have everything handy? That’s fine. Start the review and we’ll tell you exactly what is needed.
“They explained the issue, kept me updated, and helped me get a refund. I returned the vehicle and moved on.”
QuanRefund, vehicle returned
Start your Pacifica review.
Choose a time in the calendar, or call now if you would rather speak with us today. We’ll confirm whether you qualify and walk you through what happens next. No cost, no obligation.
- Free, no-obligation review
- Handled entirely by phone and email
- You pay nothing out of pocket
- Same-day response